1. Show the national ID or residence permit to the receptionist when checking in for citizens and residents.
2. Presenting the passport and entry visa to the tourist and visitor upon check-in.
3. Show the family card to the receptionist when accompanying the guest's family.
4. The client must observe Islamic behavior and etiquette during his stay in the apartment, and not allow any other people to reside other than those accompanying him, while adhering to calm and not disturbing others in order to ensure public comfort.
5. -Unpaid reservations will be canceled if payment is not made after 30 minutes from the time of reservation.
6. 3- The amount is non-refundable for paid reservations if not canceled 24 hours before check-in date at 3 p.m.
7. The tenant is responsible for the entire property of the apartment and must maintain it. If any of the property is damaged, he must pay the appropriate compensation decided by the administration. The tenant does not have the right to transfer the reservation to another person after housing.
8. التأكد من إغلاق التكييف و الإضاءة و الأجهزة الكهربائية عند مغادرة العميل للشقة منعا لحدوث أخطار -لا سمح الله- و سوف يكون مسؤولاً عنها.
9. The cost of the call will be paid immediately after completion, provided that the apartment phone is not used for purposes that violate good behavior and morals, otherwise he will bear responsibility in the event of his violation.
10. Check-in time is between 4 pm to 11 pm.
11. Departure time is at exactly 2:00 pm, and if he is late than that, he will be charged a full day’s fare.
12. Rental amounts are paid in advance.
13. The property is not responsible for the loss of the tenant's valuables inside the apartment.
14. The tenant does not have the right to recover the rental value if he leaves before the end of the reservation period.
15. The reservation is considered invalid in the event of violation of one of the aforementioned conditions, and the official has the right to cancel the reservation without giving reasons.
16. Going to the children's swimming pool is under the responsibility of the child's family
17. It is forbidden to bring pets to the hotel